Neesha B. Coaching & Educational Consulting Privacy Policy

Type of website: Coaching & Educational Consulting Services & Blog

Effective date: January 1, 2023

Website: https://neeshabcoaching.com

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. By using our site, you agree to the terms outlined here.

Purpose
We collect personal data in order to:
* Provide coaching and consulting services.
* Deliver quiz results, newsletters, and resources.
* Process bookings and payments.
* Improve our website and content.

This Privacy Policy applies in addition to our Terms and Conditions.

Consent
By using our site, you consent to:
* The collection, use, and retention of your personal data as described.
* The conditions set out in this Privacy Policy.
For users in the EU/UK, we require explicit consent (e.g., ticking a checkbox) before processing your data.

Personal Data We Collect

Data collected automatically
* Location (approximate)
* Pages and content viewed
* Links clicked
* Device and browser information (via Google Analytics and cookies)

Data collected directly
* First and last name
* Email address
* Payment details (processed securely through third-party providers)
* Appointment information
* Quiz responses

Collected via:
* Website forms
* Quizzes and assessments (via Outgrow)
* Payment and booking systems
* Newsletter sign-ups

How We Use Personal Data
We use personal data to:
* Deliver quiz results and coaching resources.
* Send newsletters and updates (with unsubscribe option).
* Book and manage coaching sessions.
* Process payments securely.
* Improve website performance and user experience.

Who We Share Data With
We only share data with trusted third parties as necessary:
* MailerLite – for email communication and newsletters.
* Outgrow – to host quizzes and collect responses.
* Stripe – for secure payment processing.
* Calendly – for appointment booking.
* Zoom – for video sessions.
* Google Workspace – for secure storage of client notes, intake forms, and documents.
These providers have access only to the minimum data required to perform their services.

Cookies
A cookie is a small file stored on your device. We use cookies for:
* Functional purposes – remembering selections and preferences.
* Analytics – improving design and performance through Google Analytics.
* Targeting – understanding site usage to personalize experiences.
* Third-party services – such as Outgrow quizzes, which may use cookies to track quiz progress and ensure results are delivered correctly.
You may see a cookie notice when using our site or quizzes. You can disable cookies in your browser, but this may affect functionality.

Data Storage & Protection
* We store data on secure servers and use browser encryption.
* Google Workspace provides encryption and account-level security for stored client documents.
* Only Neesha B. Coaching & Educational Consulting has access to client notes.
* While we take reasonable precautions, no system can be guaranteed 100% secure.

Data Retention
We retain personal data only as long as needed to provide services or meet legal obligations. You will be notified if data is kept for longer than this period.

International Data Transfers
Your data may be stored or processed in:
* Canada
* United States
* Ireland
We protect all transferred data in line with this Privacy Policy.

Children’s Data
We do not knowingly collect information from children under 13 without parent and child consent. If we discover such data was collected, we will delete it promptly.

Your Rights
You have the right to:
* Access, modify, or delete your personal data.
* Withdraw consent or unsubscribe from emails at any time.
* File a complaint if you believe your rights are not being respected.
To exercise your rights, contact us at: info@neeshabcoaching.com

Modifications
We may update this Privacy Policy to reflect changes in law or business practices. When updated, the “Effective Date” will be revised. Significant changes may also be communicated via email.

Contact Information
Privacy Officer: Neesha B.


Email: info@neeshabcoaching.com